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Pre-Paid Legal Services, Inc as posted at consumbersaffairs.com

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Richard of Hockessin DE (7/6/04):
After my local prepaid provider was unable to make a simple title change on a timeshare in another state, I called the 800 number and tried to cancel what I considered to be a worthless service. They informed me that they would put my account on hold for 30 days and send a form to end contract. The form said I could email or return the form to terminate service. What they didn't say is that although my account reminded on hold they would continue to charge me for being a member.

Tresia of Cabazon CA writes (4/16/03):
I inquired about this service last year and after giving all info required and tried to use the service that very same day I told them this is a runaround and wanted to cancel they said 48 hours to cancel or something. I faxed then a written request which after a few days they asked for. Now this year they are sending me e-mails stating I am a new member and will be billed with my visa and the e-mail had my last 4 digits of my visa in it so they will be billing me. I can never can get anyone to fix this problem and I am about to have to change my visa card but this is not write because I have other people that need that number that I have aproved to bill me

Vic of Santa Monica CA writes (10/12/01):
I signed up for Prepaid Legal as an associate and for legal services on their web site. After about 15 minutes I realized that this company uses social security numbers to identify people. They pass them around to everyone and e-mail them in unsecured e-mail. I have tried to cancel my account immediately. Not one person was interested in helping me do this. I faxed my request and e-mailed my request.

On August 25th & 26th they charged my credit card $249.00 & $310.00 As of today I October 12th, 2001 I'm still not sure if they cancelled my account and have not received a refund.

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