Dear Public Issue,

I was searching on the internet because I felt I was mislead. And I found

your web site with and article regarding Internet Treasury Chest. Let me

explain what happened.

I tried the service of Internet Treasury Chest company 2 years ago. I

thought that I cancelled my account with them and I have not received any

communication from them for about 15 months.

I thought that everything is OK. But 4 days ago I got an invoice via e-mail

that my card was charged 2 months!! earlier in September with 17 moths

hosting fees and 2 periods of late fees.

I contacted Internet Treasury Chest and their hosting company replied that

since their system did not show any cancellation and I cannot show any

proof of it either, this fee was legal.

I have to tell you that I believed that I cancelled the account with this

company. But if I made any error during the cancellation causing not

canceling my account it is still very strange why the company waited 15

months or so to charge and bill me. If they just had sent an e-mail to me

at that time (15 months ago) saying that they could not charge my card and

something was wrong with it (they said in their recent response to my

e-mail that they tried charged my card 15 months ago but it was declining)

or had charged my card 15 months ago and had sent me an e-mail invoice on

it, I could have had an opportunity to notice the error in cancellation and

I could have immediately remedied it, saving money and headache now.

Well this is the brief description of my case and if you could help me what

to do I would appreciate it very much.

I can provide you with all the e-mails that went back and forth between the

company and me in these 4 days.

I am looking forward to hearing of you.

Sincerely,